Bates Limited Warranty
Bates guarantees the Bates range of saddles for a period of two years against faulty materials, or workmanship. Further, the Elastiflex tree in your saddle is guaranteed against breakage for the lifetime of the saddle deemed to be 10 years. The warranty on a Bates saddle and its components are subject to use under normal conditions.
The warranty card should be retained by the purchaser, along with the original receipt as the reseller will require it should warranty work be required. Saddles which require a repair under warranty should ideally be returned to the reseller from which they were purchased. Associated shipping costs are the owner’s responsibility. All fitting adjustments and saddle alterations should be made in accordance with the manufacturers recommendations.