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Saddle.com is dedicated to providing our customers with excellent service.
Our saddle experts are here to meet your every need and can be reached in three easy ways:

Email: Click here to contact us
Phone: 1.800.637.6721

Mail:
Customer Service
Saddle.com
1 Maplewood Drive
Hazle Township, PA 18202

Customer Care Service Hours:
Monday - Friday: 8 a.m. ET - 9 p.m. ET
Saturday: 8:30 a.m. ET - 5 p.m. ET
Sunday: Closed

Tracking Your Order
Have you placed an order and want to check the status? Simply log into your account or click below and enter your tracking number.

   Check Order Status

Where We Ship
Products ordered on Saddle.com may be shipped to the 50 United States, APO/FPO addresses, Canada, Guam, PO Boxes, Puerto Rico and the Virgin Islands. Delivery option restrictions by location apply. Click for more details.

Returning Products From Your Online Order
Please call us at 1.800.637.6721 to obtain a Return Authorization Number and shipping instructions. View the complete Saddle.com Return Policy.

Your Account
To update your profile, change your password or view order history, simply sign into your account.  Not a registered user? Take a moment to register with Saddle.com and enjoy faster online checkouts, sign up for email newsletters and more.

Additional Questions? If you have additional questions please reference our Shipping Frequently Asked Questions by clicking here.

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